FAQ
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What products do you offer at JST Ranch and Timber, LLC?
We offer a variety of tractor implements, including Double Hay Spear/Pallet Forks, Root Brush Grapples, and Standard Root Grapples. We plan to expand our product line in the future.
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How can I place an order?
Orders can be placed directly through our website or via our social media marketplace. For any assistance, feel free to contact us.
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Do you offer delivery services?
Yes, we offer free delivery within a 50-mile radius of our ranch. For locations beyond that, additional shipping fees may apply.
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Are there any warranties on your products?
Yes, all of our products come with a manufacturer's warranty. The specifics of the warranty depend on the product. Please check the product details or contact us for more information.
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What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal. For other payment options, please contact us directly.
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Can I visit your ranch to see the products in person?
Yes, visits are welcome by appointment. Please contact us to schedule a visit.
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How can I contact customer service?
You can contact the owner via email at Jordan@JSTRanchandTimber.com or by phone at 945-766-0901. We are here to assist you with any questions or concerns.
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Do you charge sales tax?
Yes, but we do gladly accept Texas AG exemptions.
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Do you charge transaction fees if paying by electronic means?
NO!
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Can I get a tutorial on how to use my equipment?
Absolutely!
We can happily show you how it functions while attached to my tractor or you can bring your tractor/skid-steer, and we would be happy to ensure your attachment is working as designed before you leave.